Frequently Asked Questions


What size storage unit should I get?

The size unit you need depends on what you plan to store, and how packed you want the unit. We have units available in a wide selection of sizes – from 25 up to 400 square feet of storage capacity. And don’t forget about vertical space; on average, the ceilings in our storage units are 8’ to 10’ high. Use our handy Size Estimator to get a better visualization of the available space and what it can hold.


What type of unit should I get?

The type of storage unit you rent also depends on your storage needs. Indoor units provide greater storage space at an affordable price. Climate-controlled units offer a constant temperature and humidity, so your valued possessions are protected from rust, mold, and other damage. Climate-controlled storage is useful for both business use (including paper files, electronics, furniture) and personal use (including art, books, antiques, and family heirlooms). Outdoor parking spaces are the perfect location to park your RV, boat, or trailer when not in use. Reserve a space up to 40 feet in length, and have 24-hour access whenever you want.


Do you have moving equipment I can use?

We provide all new customers with free use of a moving trailer on your desired move-in day. Additional moving supplies – like cardboard boxes, bubble wrap, and protective pads – are available in our office. We also rent U-Haul vans and trucks to help moving day go smoother.

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How secure is my storage unit?

We offer several levels of protection for your valuable possessions in our units. Our entire property is well-lit and surrounded by a high security fence. A state-of-the-art video security system provides constant surveillance of our premises. Customers are given a unique code for 24/7 access through our computerized gate. And when you get a brand-new lock for your storage unit, you are guaranteed that no one else can access to your stuff.


Do I rent the space month-to-month or on a long-term lease?

Your contract is on a month-to-month basis with Hilltop Self Storage. This gives you the freedom to rent storage space for as long as you need it, without paying for extra months.


What forms of payment do you accept?

You can pay your monthly rent via cash, check, or card (Visa, MasterCard, & American Express). Stop by our office during the day, or use our online bill pay to pay from the comfort of your home. While there, you can set up your account to pay your bill automatically each month.


What discounts are available?

There are several discounts available to new customers. When you rent a storage unit from us, your first month’s rent is on us! We offer discounts to Brethren Home residents and employees, as we are just down Carlisle Pike from Cross Keys Village. If you are a U-Haul customer or AAA member, we have specific discounts for you. We also provide monthly discounts for students, active military, and veterans. Call us at 717-624-7867 to find out more about these discounts.


How do I get started?

In order to book your storage unit, visit our online reservation page. There you can see availability and select the type and size of the storage unit you want. You can also call us or stop by our office on Carlisle Pike during business hours.